TERMS AND CONDITIONS

VIP Loyalty Program Terms and Conditions

Program Operator: Restaurants, Inc.; DBA: Goose 120, Stokes, Stokin’ Goat, Taxi’s Grille & Bar, Twisted Fork
Business Address: 3803 N 153rd St, Ste 202, Omaha, NE 68116

These VIP Loyalty Program Terms and Conditions (“Terms”) apply to the Restaurants, Inc. VIP Loyalty Program (“Program”) operated by Restaurants, Inc. (“Business,” “we,” “us,” or “our”) at participating locations in Omaha, Nebraska.

By enrolling in or participating in the Program, you agree to these Terms.

1. Eligibility and Enrollment

The Program is available to eligible customers who provide accurate and complete enrollment information.

Participants must comply with all applicable laws and these Terms.

Each participant may maintain only one Program account.

Accounts are personal and may not be sold. Accounts may be transferred, and/or combined with another person’s account if all parties agree with terms.

We may refuse enrollment or participation when permitted by law.

2. Earning Points

Members earn 1 Point for every $1 spent before taxes and tip on qualifying purchases.

Points are calculated using the eligible purchase subtotal, excluding:

  • Sales tax and other government-imposed taxes;

  • Tips and gratuities;

  • Service charges, fees, and similar charges;

  • Gift card or certificate purchases;

  • Canceled, voided, refunded, or disputed transactions; and

  • Any other purchase that we identify as non-qualifying before or at the time of purchase.

Points may be awarded only after the transaction has been completed and paid. We will require the member to identify their Program account at the time of purchase in order to receive Points.

Partial-dollar amounts will be handled as follows: Partial dollars are carried forward and applied to future qualifying purchases.

3. Rewards

When a member earns 100 Points, the member will receive one $10 Reward.

The Reward:

  • May be redeemed on the member’s next visit after the Reward is issued;

  • May be used only toward qualifying purchases;

  • May not be applied to taxes, tips, gratuities, fees, or other excluded charges;

  • Has no cash value and may not be redeemed for cash;

  • May not be sold, transferred, or exchanged;

  • May not be combined with another coupon, discount, or promotion unless expressly permitted;

  • May be subject to a minimum purchase requirement if that requirement is clearly disclosed when the Reward is issued; and

  • May be used only once, with no cash or credit given for any unused portion.

Unless otherwise stated on the Reward, a Reward may not be used toward the purchase of gift cards or certificates.

If a transaction involving a Reward is canceled, refunded, or reversed, we may restore or cancel the Reward and adjust the member’s account accordingly.

4. Expiration of Points and Rewards

Points expire six months after the date they are issued. Rewards expire six months after the date they are issued.

The expiration date will be displayed or otherwise communicated to the member when reasonably practicable. Expired Points and Rewards have no value and generally will not be reinstated or extended, except where required by applicable law or at our discretion.

We will not shorten the stated validity period of Points or Rewards after they have been issued.

5. Promotional Offers

From time to time, we may offer promotions that allow members to earn additional Points or receive increased, bonus, or special Rewards.

Each promotion may have separate terms, eligibility requirements, earning periods, expiration dates, purchase requirements, or redemption restrictions. Those terms will be disclosed when the promotion is offered and will control if they conflict with these Terms.

Promotions are subject to applicable law and may not be combined unless expressly stated.

6. Account Information and Corrections

Members are responsible for providing accurate and current account information. We are not responsible for failing to credit Points or deliver Program communications because of inaccurate, incomplete, or outdated information provided by a member.

We may correct, adjust, or remove Points or Rewards issued in error, including because of a refund, transaction reversal, technical malfunction, duplicate credit, or suspected misuse.

7. Prohibited Conduct and Account Suspension

We may suspend, deactivate, or terminate a member’s account, and may cancel associated Points or Rewards, if we reasonably determine that the member has:

  • Engaged in fraud, deception, theft, or unauthorized activity;

  • Attempted to manipulate or misuse the Program;

  • Used multiple accounts or false information;

  • Redeemed a Reward improperly;

  • Violated these Terms;

  • Engaged in threatening, harassing, discriminatory, abusive, or disorderly conduct toward employees, staff, customers, patrons, vendors, or other guests; or

  • Damaged, threatened, or otherwise engaged in bad-faith conduct toward the Business, its employees, patrons, property, or facilities.

We will administer this provision in a nondiscriminatory manner and will not suspend or terminate an account for a lawful complaint, lawful exercise of a consumer right, or protected activity.

Nothing in these Terms limits the Business’s right to refuse service or take other action permitted by applicable law.

8. Program Changes or Termination

We may modify, suspend, or terminate the Program, or change its earning rates, Rewards, eligibility requirements, or other prospective terms, by providing reasonable notice through the Program, our website, email, in-store notices, or another reasonable method.

Changes will not retroactively reduce the value or validity period of already-issued Points or Rewards unless necessary to correct an error, address fraud or misuse, or comply with applicable law.

If the Program is terminated, we will provide any legally required notice and redemption opportunity for unexpired Points or Rewards.

9. No Purchase Requirement for Enrollment

There is no charge to enroll in the Program. A purchase is required to earn Points unless a promotion expressly provides otherwise.

Points and Rewards are promotional benefits only. They are not cash, deposits, securities, or property that may be purchased, sold, transferred, or assigned, except as required by applicable law.

10. Privacy

Information collected in connection with the Program will be handled according to the Business’s applicable privacy policy, available here.

11. Governing Law and Venue

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles.

Any legal action relating to the Program or these Terms must be brought in a court of competent jurisdiction located in Douglas County, Nebraska, unless applicable law requires otherwise.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will remain in effect.

13. Contact Information

Questions, account-credit requests, or complaints about the Program may be directed to:

Restaurants, Inc.
3803 N 153rd St, Ste 202
Omaha, NE 68116
402-216-6648
john@restaurantsinc.net
restaurantsinc.net

By enrolling in or participating in the VIP Loyalty Program, you acknowledge that you have read, understood, and agreed to these Terms. We may update this Terms from time to time. When changes occur, we will post the revised version on our website with an updated effective date.

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